Privacy Policy

How SimonPOS handles information.

This Privacy Policy explains how SimonPOS collects, uses, shares, and protects information when you visit our website, request a demo, create an account, or use SimonPOS services.

Last updated: June 30, 2026

Information We Collect

We may collect information you provide directly, including your name, business name, email address, phone number, location details, account information, demo requests, support messages, and payment or billing details needed to provide our services.

We may also collect technical information automatically, such as device type, browser, IP address, pages viewed, referring pages, approximate location, and usage activity on our website and services.

How We Use Information

We use information to operate SimonPOS, create and manage accounts, respond to requests, provide demos and support, process payments, improve our website and services, prevent fraud, maintain security, and communicate about service updates or relevant offerings.

Merchant and Customer Data

When merchants use SimonPOS for point-of-sale, ordering, websites, mobile apps, kiosk mode, loyalty, reporting, or managed services, we may process order, menu, customer, location, and transaction-related information on behalf of that merchant.

Merchants are responsible for how they collect and use their own customer information. SimonPOS uses merchant and customer data to provide, support, secure, and improve the services requested by the merchant.

Payments

Payment information may be handled by third-party payment processors. SimonPOS does not intentionally store full card numbers on our website. Payment processors may collect and process payment details under their own privacy and security terms.

Cookies and Analytics

We may use cookies, pixels, analytics tools, and similar technologies to keep the website working, understand site performance, remember preferences, measure marketing activity, and improve visitor experience. You can control cookies through your browser settings.

How We Share Information

We may share information with service providers who help us operate the website and services, including hosting, email, analytics, payment processing, support, security, and business operations. We may also share information when required by law, to protect rights and safety, or as part of a business transfer.

We do not sell personal information as a core part of our business.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Data Retention

We keep information for as long as needed to provide services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain accurate records.

Your Choices

You may request access, correction, deletion, or other updates to certain personal information by contacting us. We may need to verify your request before taking action, and some information may be retained when legally or operationally necessary.

Children's Privacy

SimonPOS is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Continued use of the website or services after changes means the updated policy applies.

Contact Us

If you have questions about this Privacy Policy or how SimonPOS handles information, contact us through the website or at support@simonpos.com.