Information We Collect
We may collect information you provide directly, including your name, business name, email address, phone number, location details, account information, demo requests, support messages, and payment or billing details needed to provide our services.
We may also collect technical information automatically, such as device type, browser, IP address, pages viewed, referring pages, approximate location, and usage activity on our website and services.
How We Use Information
We use information to operate SimonPOS, create and manage accounts, respond to requests, provide demos and support, process payments, improve our website and services, prevent fraud, maintain security, and communicate about service updates or relevant offerings.
Merchant and Customer Data
When merchants use SimonPOS for point-of-sale, ordering, websites, mobile apps, kiosk mode, loyalty, reporting, or managed services, we may process order, menu, customer, location, and transaction-related information on behalf of that merchant.
Merchants are responsible for how they collect and use their own customer information. SimonPOS uses merchant and customer data to provide, support, secure, and improve the services requested by the merchant.
Payments
Payment information may be handled by third-party payment processors. SimonPOS does not intentionally store full card numbers on our website. Payment processors may collect and process payment details under their own privacy and security terms.
Cookies and Analytics
We may use cookies, pixels, analytics tools, and similar technologies to keep the website working, understand site performance, remember preferences, measure marketing activity, and improve visitor experience. You can control cookies through your browser settings.
How We Share Information
We may share information with service providers who help us operate the website and services, including hosting, email, analytics, payment processing, support, security, and business operations. We may also share information when required by law, to protect rights and safety, or as part of a business transfer.
We do not sell personal information as a core part of our business.
Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data Retention
We keep information for as long as needed to provide services, operate our business, comply with legal obligations, resolve disputes, enforce agreements, and maintain accurate records.
Your Choices
You may request access, correction, deletion, or other updates to certain personal information by contacting us. We may need to verify your request before taking action, and some information may be retained when legally or operationally necessary.
Children's Privacy
SimonPOS is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the date at the top of this page. Continued use of the website or services after changes means the updated policy applies.
Contact Us
If you have questions about this Privacy Policy or how SimonPOS handles information, contact us through the website or at support@simonpos.com.