Video tutorial Portal Tutorials › Promotions & Tools

Setting up Periodic Review Requests

Learn how to configure Periodic Review Requests in the SimonPOS Portal. This tutorial shows you how to automatically remind eligible customers to leave feedback about their experience.

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In this tutorial, you’ll learn how to:

Open the Periodic Review Requests settings
Enable or disable review requests
Configure when customers receive a request
Add your preferred review destination
Customize the customer message
Save and apply your settings 

Periodic Review Requests help food trucks, restaurants, and mobile eateries consistently ask for feedback without requiring staff to contact every customer manually.

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